Welcome to 10 Golden Fingers ("we," "our," or "us"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform, use our services, or communicate with us.
1. Who This Policy Applies To
This policy applies to:
- Partners who register and manage territories
- Professionals who provide services through our platform
- Property Owners who request services
- Visitors to our website and mobile applications
2. Information We Collect
We collect personal and business information that may include:
A. Information You Provide to Us
- Full name, phone number, email address
- Business information (licenses, insurance, certifications)
- Payment and billing information
- User-generated content (service listings, messages, reviews)
B. Information We Collect Automatically
- IP address, browser type, and device identifiers
- Usage data (pages viewed, time spent on site)
- Cookies and tracking technologies
C. Information from Third Parties
- Verification services (background checks, licensing databases)
- Payment processors and affiliates
3. How We Use Your Information
We use the information to:
- Operate and maintain the platform
- Match service requests with professionals
- Manage subscriptions and process payments
- Verify identities and credentials
- Communicate updates, offers, and important notices
- Improve user experience and functionality
- Ensure safety, security, and compliance
4. How We Share Your Information
We may share your data with:
- Other users (e.g., showing professional profiles to homeowners)
- Authorized third-party service providers (e.g., hosting, payments)
- Marketing and analytics partners (non-personally identifiable data)
- Law enforcement or regulators when required by law
- In connection with a merger, acquisition, or sale of assets
We do not sell your personal data to third parties.
5. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access and review your personal information
- Correct or update inaccurate data
- Delete your information from our systems
- Opt out of marketing communications
- Withdraw consent where applicable
You can exercise these rights by contacting: leads@10goldenfingers.com
6. Data Security
We implement industry-standard security measures to protect your data:
- SSL encryption
- Secure cloud infrastructure
- Access control and monitoring
However, no online transmission or storage method is 100% secure.
7. Children's Privacy
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
8. Data Retention
We retain your information as long as necessary to provide services, comply with legal obligations, resolve disputes, or enforce agreements.
9. Cookies and Tracking Technologies
We use cookies to:
- Save user preferences
- Understand platform usage
- Improve functionality and performance
You can manage cookie settings through your browser.
10. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices or content. Please review their privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Effective Date." Continued use of the platform after changes means you accept the revised policy.
12. Contact Us
If you have questions about this Privacy Policy or your data, contact:
📧 leads@10goldenfingers.com
📬 10 Golden Fingers, LLC